SysArc, Inc.
11300 Rockville Pike
Rockville, MD 20852
Toll Free Number: (800) 699-0925
Phone Number: (301) 231-5252
Web Address: www.sysarc.com
Founded in 2004 and based in Rockville, Maryland, SysArc provides comprehensive and affordable technical and computer support services to organizations throughout the Virginia, Maryland and Washington DC areas.
Keywords: Computer Support, technical services, network support, technical support, SysArc, network assessments, infrastructure support, computer consulting, server support, data vaulting, online backup, disaster recovery, IT support services, co-location services, computer help, network consulting services, Virginia, Maryland, Washington DC
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Interview Q&A
How long have you been in business?
We were founded in 2004
What is your primary product or service?
SysArc, Inc. is a recognized leader in providing a diverse selection of reliable and cost-effective information technology and network infrastructure support and services that help solve the complex and persistent technology challenges and problems faced by small and mid-sized businesses in today’s increasingly complex technical environments.
Our comprehensive technical support and consulting services can be customized by our Certified engineers to meet your unique technical needs and requirements and provide you with a scalable support plan that considers any potential budget constraints.
Our current service offerings include:
High Quality/High Touch Technical Support Services
24/7 Server Monitoring and Maintenance
Helpdesk Support for Windows PC’s and Laptops
Online Backup and Disaster Recovery
Managed Co-Location
Network Assessments
Network Design and Installation
CAT 6 Cabling
CISCO Installation and Support
IT Consulting
Server and Desktop Installation
Data Center Moves and Relocation
Proactive Network Monitoring
Server and Desktop Virtualization
Security Audit Preparation
Microsoft Exchange Implementation and Support
Local Support and US Based Remote Support
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
Jim has over twenty years experience driving revenue growth for technology products and professional services. Having led sales, marketing and business development for both start-up and established companies, he has consistently exceeded aggressive goals and delivered exceptional results.
He is a highly productive and growth-focused sales, marketing and business development leader who has repeatedly proven his capabilities as a revenue driver in roles as individual producer, as sales manager, and as a sales/marketing executive defining the strategy, structure, methods and plans for the entire organization. He thrives on steep challenges (new products, new markets, new technologies) and creates substantial success through a customer-focused approach that expertly aligns technology solutions with customers’ needs.
Prior to joining the SysArc team, Jim was the VP of Sales and Marketing for Legal Advantage, LLC . Prior to Legal Advantage, LLC, Jim was the Co-Founder/Owner of Digital Documents, LLC—one of the nation’s largest and quickly growing providers of document scanning services and solutions. Prior to Digital Documents, LLC, Jim was the General Manager of Strategic Technologies and Manager of Strategic Accounts with Oracle.
How do you differentiate yourself from other businesses in your category and area?
Our people, processes and technology allow us to provide higher and more responsive technical support services.
How many locations do you have and do you have plans to expand?
Two locations, expanding quickly.
Provide detailed directions to your location
We have an office across the street from the White Flint Mall and another very near the Washington Monument.
What type of payments do you accept?
Various
Which areas do you service?
The Washington DC Metro area.
Who owns your company or runs daily operations?
We are privately-held.
What are your hours of operation?
We support our clients around the clock.
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